Terms of service

Welcome to Mode'a. This website is operated by Mode'a. Throughout the site, the terms “we”, “us” and “our” refer to Mode'a. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. General Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

While we strive for precision, we are not responsible if information made available on this site is not accurate, complete, or current.

  • Product Representation: We make every effort to display as accurately as possible the colors and images of our products.

  • Pricing: Prices for our products are subject to change without notice.

3. Shipping and Delivery (Quebec Protections)

  • Delivery Standards: In accordance with Quebec law, if an item is not delivered within 30 days of the promised delivery date, you may have the right to cancel the contract and receive a full refund.

  • Logistics: We coordinate logistics and delivery services within the Quebec region to ensure safe transport of furniture assets.

4. Damaged, Defective, or Non-Conforming Goods

Your purchases are protected by the Quebec Legal Warranty.

  • Legal Warranty: Every item sold is fit for its intended use and remains durable for a reasonable period, considering its price and use conditions.

  • Remedies: If a product has a manufacturing defect or does not conform to its description, we will repair the item, replace it, or issue a refund as required by law.

  • Reporting: You must notify us as soon as a defect is discovered. For visible damage or non-conformity, please contact us within 48 hours of delivery.

5. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others, including assets related to Mode'a.

6. Limitation of Liability

Mode'a does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Mode'a, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or punitive damages of any kind.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein.

8. Contact Information

Questions about the Terms of Service should be sent to us at our contact page or via the Mode'a support portal.